Privacy Policy

1. Introduction

Welcome to Simple License ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our license management services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, account type (personal or company), and company name (if applicable).
• Payment Information: We collect billing information through our payment processor Stripe, including credit card details and billing addresses.
• Product Information: Details about your software products, license keys, and customer service contact information.
• Communications: When you contact us for support, we may keep records of that correspondence.

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our service, including login times, features used, and API usage patterns.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2.3 Information from Third Parties

• Stripe: Payment processing information and webhook data related to your transactions.
• Customer Data: Information about your customers who purchase licenses through our platform.

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To provide, maintain, and improve our license management services
• Account Management: To create and manage your account, process payments, and handle customer support
• Communication: To send you service updates, security alerts, and support messages
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To analyze usage patterns, improve our services, and develop new features
• Security: To protect against fraud, abuse, and security threats

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to perform our service agreement with you
• Legitimate Interests: For business operations, security, and service improvement
• Legal Obligations: To comply with laws and regulations
• Consent: Where you have given specific consent for certain processing activities

5. Information Sharing and Disclosure

5.1 We Share Information With:

• Service Providers: Third-party vendors who help us operate our business (e.g., Stripe for payments, hosting providers)
• Your Customers: License delivery emails and customer communications as configured by you
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5.2 We Do Not:

• Sell your personal data to third parties
• Share your data for marketing purposes without your consent
• Access your customers' license keys or proprietary software

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support business operations and record-keeping requirements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

9. International Data Transfers

Our services may involve transferring your data to countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including adequacy decisions and standard contractual clauses where applicable.

10. Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

13. Cookie Policy

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze website usage and performance
• Provide security features

You can control cookies through your browser settings, though some features may not work properly if you disable certain cookies.